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FAQ

If it’s not covered here, please email me, or give me a call. Any questions at all, I’m happy to answer your queries or hear your feedback.

Do you have a physical store?
No, Ink & Brayer is only online - sorry. 

Where are you based? 
Mt Albert, Auckland, New Zealand.

Can I pick up my goods from somewhere?
I understand the desire to avoid shipping costs, and will do what I can to help. Art prints to order are despatched by my printer and cannot be collected. Other art and goods: I do not allow pick-ups from my home office; however, occasionally I may be able to deliver locally for free. It doesn’t hurt to ask! I will do what I can, when I can, depending on my schedule. Please contact me if you live locally and wish to investigate this option. If you pay shipping at checkout, but then we arrange a pickup or delivery, shipping will be refunded.

The item I want is out of stock. When will it be available again?
I carry only small amounts of stock, but for some items I can receive more within the same day or the next. Just give me a call, or email me and I’ll let you know. I’ll do my best to help you as quickly as I can. 

Do you have other framing options?
In most cases I can offer other framing options and accommodate special framing requests. Please contact me to discuss options. This is not offered by default due to the extra time it requires in processing, but if this is something you would like then I will do my best to help.

The art I am buying does not offer framing, but I would like it framed. Can you do this for me? 
As above, in most cases I can accommodate special framing requests. Please contact me to discuss options. This is not offered by default due to the extra time it requires in processing, but if this is something you would like then I will do my best to help.

Why the name Ink & Brayer? What is a ‘brayer’?
A brayer is the roller that a printmaker uses to roll out ink. I am inspired by the bold contrasts and expressive mark-making of woodblock and lino printing, as well as the elegant aesthetic and intricate patterns in Japanese printed art. This store is a reflection of my passion for pattern, print and art of all kinds, so I chose a name that felt personally fitting and inspires me. 

Who designs the Ink & Brayer collection?
Ink & Brayer products are designed by either myself or by other independent artists. Sometimes artists like to work experimentally, or in a different style, without having their name on a piece. Selling under the Ink & Brayer brand allows that freedom. 

Can you sell my art/handcrafts?
If you believe your art or product fits the aesthetic and values of Ink & Brayer, please feel free to get in touch and introduce yourself. I would love to hear from you - wherever you are in the world.